Retail Security
Loss prevention officers who cut shrinkage, deter shoplifting and keep your customers and colleagues safe.
- SIA licensed officers
- 24/7 control room
- Fully insured
- ISO 9001 registered
Professional Retail Security across London & the UK
Retail crime costs UK businesses billions each year, and it is rising. Our retail security officers are trained specifically for the shop floor: spotting suspicious behaviour, deterring theft through visible presence, handling incidents calmly and lawfully, and supporting your team when things get difficult.
We tailor cover to your store, from a single uniformed officer at the entrance to plain-clothes loss prevention teams across multiple branches. Officers integrate with your CCTV, EAS systems and store procedures, and provide the incident evidence you need for prosecutions and civil recovery.
Ideal for
- Supermarkets and convenience stores
- Fashion and department stores
- Shopping centres
- Pharmacies and off-licences
- Electronics and luxury retail
Everything you get with our retail security
Uniformed & plain-clothes officers
Visible deterrence at the door or covert loss prevention on the floor, depending on your needs.
Shoplifting deterrence
Trained to recognise theft indicators and intervene safely within the law.
Staff & customer safety
De-escalation of abuse and aggression towards colleagues, with first-aid trained officers.
Incident evidence
Detailed statements and CCTV-backed reports to support police action and banning orders.
Opening & closing support
Officers present for cash-ups, deliveries and late-night closing for peace of mind.
Store audits & advice
Regular reviews of layout, blind spots and procedures to reduce opportunity for loss.
Why businesses trust us for retail security
Established in 2021 and trusted by over 500 clients, we combine SIA-licensed people, a 24-hour control room and independently audited processes to deliver security you can rely on.
- Measurable reduction in shrinkage
- Safer working environment for your staff
- Officers experienced with EAS, CCTV and store systems
- Consistent cover across peak trading periods
- Flexible hours including seasonal uplift
- Reporting that supports prosecutions
From first call to full cover in four steps
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01
Free consultation
Tell us about your site, your concerns and your hours of cover. We respond the same working day.
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02
Site survey & risk assessment
A senior officer visits your premises, identifies vulnerabilities and designs the right level of cover.
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03
Tailored proposal
You receive a clear, itemised quote with assignment instructions, staffing levels and reporting format.
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04
Deployment & review
Vetted, SIA-licensed officers start on your agreed date, with regular reporting and ongoing account reviews.
Retail Security questions, answered
Still have a question? Our team is available around the clock.
Ask us anythingCan your officers detain shoplifters?
Officers act within the law on citizen's arrest and use of force, and follow your store policy. They are trained to prioritise safety and gather evidence for the police.
Do you provide plain-clothes loss prevention?
Yes. Covert officers are effective in stores where visible security has not been enough, and can work alongside uniformed colleagues.
Can you scale up for Christmas and sale periods?
Yes. We plan seasonal uplifts with you in advance so trained officers who know your store are available when footfall peaks.
Will officers work with our existing CCTV?
Absolutely. Officers use your CCTV to monitor the floor, verify incidents and secure evidence.
Often combined with
Manned Guarding
Professional SIA-licensed security guards deployed at your premises 24/7 to deter threats and protect your assets.
Learn more
Key Holding & Alarm Response
Professional key holding and rapid alarm response services, ensuring a swift response to any security incident.
Learn more
CCTV Monitoring
Remote and on-site CCTV monitoring providing continuous surveillance and real-time threat assessment.
Learn more