Last updated: 12 September 2026
Citi Guard Services Ltd wants as many people as possible to be able to use https://citiguardservices.com. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we do
- Text can be resized to 200% without loss of content.
- Pages can be navigated using a keyboard, including the services menu and mobile navigation.
- Images carry meaningful alternative text and decorative images are hidden from screen readers.
- Colour contrast meets AA requirements and content is not conveyed by colour alone.
- Animations respect the “reduce motion” preference in your operating system.
- Forms have visible labels and clear error messages.
Known limitations
Some older PDF documents and third-party embedded content, such as maps, may not be fully accessible. We are working to improve these.
Feedback and contact
If you find any part of the site difficult to use, or need information in another format such as large print, email accounts@citiguardservices.com or call 07737 519550. We will respond within 5 working days.
Enforcement
If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS).